Privacy Policy

Who we are

This website is the online shop of TechnoLab, a product of TECHNO IN di Tanas Antonio Bruno. TECHNO IN di Tanas Antonio Bruno is the data controller for the personal data collected here.

What we collect and why

Account: when you register we store your email address and a protected (hashed) form of your password, so that you can log in and find your orders and licences.

Orders: when you place an order we store your billing details (name, company, VAT number, address, phone), your shipping address if goods must be shipped, the items ordered and the status of the payment. We need these to deliver what you bought, to issue the tax documents required by law and to assist you afterwards.

Licences and maintenance: we store the licences you buy or register (product, configuration, hardware key number) and the status of their annual maintenance, to give you access to updates and to renew the maintenance.

Payments

Card payments and bank transfers are processed by Stripe. Your card number never reaches our servers: it is entered in Stripe's payment form and stored by Stripe. If you subscribe to annual maintenance, Stripe keeps your card so that the maintenance can be renewed each year; you can turn automatic renewal off in your account at any time.

Cookies and browser storage

We use one technical cookie that keeps you logged in, and your browser's local storage to remember the contents of your cart. We do not use advertising or profiling cookies.

Who we share your data with

Only with the providers we need to run the shop: Stripe (payments), our email delivery provider (order and account emails) and the carrier, when goods are shipped. We do not sell your data.

How long we retain your data

Order and tax data are kept for the period required by law. Account, licence and maintenance data are kept while your account exists.

What rights you have over your data

You can see and correct your details in your account at any time. You can ask us for a copy of the personal data we hold about you, or to erase it, except for the data we are obliged to keep for administrative, legal or security purposes.