How to buy

Find your product

TechnoLab is a family of colour drivers for Epson printers. Each product is made for a market, photo, prepress or the printing industry, and comes in several printer sizes.

Open Shop from the menu. Products are grouped by market, next to papers, extensions and services, and you can sort them by price or by name.

Tap a product to open its page: the photos, a short description, the price range and, under Additional information, the options it comes in.

Choose the configuration

A licence is sold for the width of your printer: the wider the printer, the higher the price. The price on the page changes as soon as you choose.

Under Printer Size choose the width in inches: 14, 17, 24, 44 or unlimited. Some products have a second choice. The price and the code of that exact combination appear right below.

Tap Add to cart. A message confirms it, with a button to view the cart, and the Cart item in the menu shows how many pieces it holds.

In the cart you can change a quantity or remove an item. Totals are always recalculated by our server. Shipping is added only for physical items, such as the hardware key or the certified paper.

Log in or create your account

Your account keeps your orders, your licences with their maintenance, and your downloads.

When you go to the checkout you are asked to log in or to register. If you are new, enter your email address and choose a password of at least eight characters.

If you forget your password, use Lost your password, and we will send you a link by email.

Do you already own TechnoLab? Register anyway: your account is where you will add the licence you already have.

Checkout

At the checkout you tell us who the invoice is for and where to ship the items.

Fill in the billing details. If the items must go somewhere else, tick Ship to a different address and add it. You can also leave a note for the delivery.

Your order sums up products, shipping and total. Choose how to pay, card or bank transfer, and tap Place order.

Pay by card or bank transfer

You pay on our own page, and your card details go straight to our payment provider: they never pass through us.

With a card you can also use Apple Pay or Google Pay. As soon as the payment is accepted the order is confirmed, and you receive an email.

With a bank transfer we show you the beneficiary, the amount and the reference, and we send them by email too. Use the reference exactly as written: when the transfer arrives, the order is confirmed by itself.

Until then the order stays on hold. You can pay it later from your account, by card too.

Follow your order

In My account, under Orders, you see every order and where it stands.

Pending payment: we are waiting for the payment. On hold: we are waiting for your bank transfer. Processing: it is paid and we are preparing it. Completed: it is on its way or delivered.

Tap View to see the items, the addresses and the totals. An order that is still waiting for its payment has a Pay button.

Licences and annual maintenance

Every licence you buy appears in your account by itself. The annual maintenance keeps it up to date and opens the downloads.

Under Licences and maintenance each licence shows its product, its configuration and the number of its hardware key, which we write down when we ship it.

Tap Subscribe to maintenance. One year costs ten percent of the licence price. Your card is kept by our payment provider and the maintenance renews every year; you can turn automatic renewal off at any time.

Register a licence you already own

Did you buy TechnoLab before this shop opened? Add your licence to your account: you can then subscribe to its maintenance and reach the downloads.

In My account, under Licences and maintenance, go to Register a licence you already own.

Choose the product and the configuration, type the number of your hardware key, and tap Register licence.

The licence says Being verified until we check it, but you can subscribe to the maintenance right away. If we cannot confirm it, the year you paid is refunded.

Downloads

The TechnoLab installers and updates are in your account, under Downloads.

They are open to customers with an active maintenance and to resellers. Without maintenance a file says Maintenance required, with a link to your licences.

Tap Download. The files are large: use a stable connection.